Terms of Service

Welcome to GastroLink. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. About GastroLink

GastroLink is a digital health platform that connects patients with gastroenterology and neurogastroenterology specialists. We facilitate appointment booking, virtual consultations, and health management — we do not provide medical advice or diagnosis.

2. Eligibility

You must be at least 18 years old to create an account. By registering, you confirm that the information you provide is accurate and that you have the legal capacity to enter into these terms.

3. Account Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials.
• You must notify us immediately if you suspect unauthorised access to your account.
• You may not share your account with other individuals.

4. Booking & Appointments

Appointments booked through GastroLink are subject to doctor availability. We reserve the right to cancel or reschedule appointments where necessary. Patients are expected to attend scheduled appointments or provide adequate notice of cancellation.

5. Medical Disclaimer

GastroLink is a facilitation platform only. The medical advice, diagnosis, and treatment decisions lie solely with the licensed healthcare professionals on the platform. GastroLink does not assume any liability for clinical outcomes.

6. Acceptable Use

You agree not to use GastroLink to:

• Submit false or misleading information.
• Harass, abuse, or threaten healthcare professionals or other users.
• Attempt to gain unauthorised access to any part of the platform.
• Use the platform for any unlawful purpose.

7. Intellectual Property

All content, trademarks, and technology on GastroLink are the property of GastroLink and its licensors. You may not reproduce, distribute, or create derivative works without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, GastroLink shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform, including but not limited to loss of data or medical outcomes.

9. Termination

We reserve the right to suspend or terminate your account at any time if you violate these terms or engage in conduct that we determine to be harmful to other users or the platform.

10. Changes to These Terms

We may update these terms from time to time. Continued use of the platform after changes are posted constitutes your acceptance of the revised terms. We will notify users of significant changes via email.

11. Contact Us

If you have questions about these Terms of Service, please contact us.